Never Waste a Crisis (Part 2): Impactful Decision-Making

Boards are tasked with providing strategic oversight. But the Covid-19 pandemic has prompted some charity boards to become more heavily involved with day-to-day operational activities. Shifting the focus from the here-and-now to more medium- to long-term strategic issues will be essential if boards are to keep their organisations on track. What can boards do to ensure that their decisions lead to effective governance and oversight during a period of remote work, distraction and volatility?

Never Waste a Crisis (Part 1): Holding Effective Meetings

Boards in the charity sector are operating in a challenging environment. Covid-19 has created huge need for charitable services, while constraining sources of funding and volunteering support. Governance effectiveness is under scrutiny while many charities are also finding themselves at the brink of viability and are facing truly existential decisions. This autumn, whilst I was working for the decision-science consultancy Leapwise, we partnered with New Philanthropy Capital on a pro bono project to support the sector. We interviewed CEOs and Chairs of UK charities as well as board advisory experts, collected new data from trustees, and integrated their best-practice insights with our knowledge on decision-science. The result is a a report on how boards can equip themselves for a challenging period of decision-making. Staying true to the saying “Never waste a crisis!”, we believe that the disruption caused by the Covid-19 pandemic is presenting boards with an opportunity to assess the effectiveness of their meetings and to revisit their decision-making processes.

Why Diversity Improves Decision-Making

What is it about diversity that improves decision-making and performance, and how can leaders harness diversity in their organisations? That is the question Tom Gash, CEO of the decision-making consultancy Leapwise, and I recently grappled with in a blog that was published in Public Finance, the magazine of the Chartered Institute of Public Finance & Accountancy. This is an extract; you can read the whole piece on the Public Finance website and find all the associated academic references on the Leapwise website.

Escaping the Echo-Chamber During Lockdown

Radio has always fascinated me. When I recently cleared out my childhood bedroom, I re-discovered an old cassette tape featuring the product of an afternoon’s play with girlfriends: a home-recorded radio programme – which, lacking a cassette player, I have yet to listen to again. Radio works, in part, because it is such an intimate medium. The truly skilled presenters sound as though they are speaking to us directly. But during a lockdown, radio and podcasts have gained another significance: they add to our cavernous echo-chambers the experiences and voices of others.